CONCierge
Our local guest service team are on hand from arrival to departure to ensure you get the most out of your time in Niseko. You will be greeted with a smile and feel like you are coming home every time you return after a day on the mountain or exploring the area. Private transfers to and from the airport can be arranged to take you right to your doorstep at Yamakei Residences.
guest services
• Reception desk
• In-room check in
• Concierge (with pre-arrival service)
• In-room digital concierge
• Ski lockers and ski valet
• Lift Shuttle
• Choice of daily or eco-housekeeping
• 24-hour emergency support
• Tour and activity desk
• Welcome drink on arrival
• Luxury bathroom amenities
• Kitchen and laundry amenities
• On-site parking (reservation required)
• Yoga mats (on request)
on-demand services*
* additional charges apply
• Pre-arrival grocery shopping
• In-house dining / catering
• Mini Bar
• Private yoga
• Luggage courier service
• Wine delivery service
FACILITIES
• Yoga Studio
• kids play room
• fully equiped gym